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  • Calculating Earned Media ROI: A Must-Know for Every Digital Marketer
Inge von Aulock
March 6, 2024

Think of an alchemist, sifting and combining esoteric ingredients, hoping to transform them into precious gold. Now, visualize yourself, a digital marketer, poring over numbers and campaign analytics, aiming to convert them into something equally valuable: solid proof of your marketing ROI.

We live in a world where data reigns supreme. Every click, like, share or comment – they all carry value, amalgamating into a currency that dictates the success of our digital marketing efforts. Yet unraveling the precise return on investment (ROI) often feels more like a cryptic enigma than a straightforward calculation. This is especially true for something as intangible as earned media.

Exhale. You’re no longer on your own in this quest. This blog post will help demystify the methodology needed to calculate the ROI of your earned media, a weapon as vital to your marketing arsenal as the philosopher’s stone was to an alchemist. No fancy magic tricks or secret formulas – just a concise guide, relevant examples, and actionable tips to help you measure your marketing gold.

Step-by-Step Guide to Calculating Earned Media ROI

  • Uncover the basics of Earned Media ROI
  • Investigate key metrics for accurate calculations
  • Learn how to put calculation process into action

But what does all this mean? Let’s start breaking it down.

Step 1: Understanding the Basics of Earned Media ROI

Earned Media ROI is detailing the value generated from non-paid marketing activities. Activities like your content going viral, or product reviews by influential bloggers. It’s a meaningful way to gauge the impact of your marketing efforts.

Next up is understanding the key metrics you need for accurate Earned Media ROI calculations.

Step 2: Identifying Key Metrics for Earned Media ROI Calculation

Key metrics, in this context, are specific data points that help calculate the return on investment. These include the total amount of earned media, the cost of that earned media, and the potential value of those marketing activities.

Metrics such as shares, likes, comments, backlinks, organic traffic, and conversion rates all indicate how valuable your earned media is.

Final step in this guide is learning the actual calculation process.

Calculating the Return on Investment (ROI) for earned media can be more nuanced compared to traditional paid media due to its organic nature. However, identifying key metrics to measure its impact can help you understand the value it brings to your marketing strategy. Here are key metrics to consider when calculating ROI for earned media:

  1. Brand Mentions: Count the number of times your brand is mentioned across different media platforms. This includes social media, blogs, news sites, and other online platforms. Brand mentions can increase brand awareness and contribute to reputation building.
  2. Social Shares: Track the number of times your content or brand is shared on social media platforms. Shares extend the reach of your content organically and can be a strong indicator of its resonance with your audience.
  3. Website Traffic: Measure the traffic to your website originating from earned media sources. Use analytics tools to track referrals and assess how much of your web traffic is driven by earned media.
  4. Backlinks: Count the number of external sites linking back to your content. Backlinks not only drive traffic but also boost your website’s search engine ranking, contributing to long-term visibility and credibility.
  5. Engagement Metrics: Include likes, comments, and interactions with your content that resulted from earned media. High engagement rates indicate that your content is compelling and relevant to your audience.
  6. Sentiment Analysis: Evaluate the sentiment of the mentions and coverage your brand receives. Positive sentiment can enhance brand reputation and customer trust, while negative sentiment might require action to address potential issues.
  7. Lead Generation: Track the number of leads generated as a result of earned media efforts. This includes inquiries, email sign-ups, or any other lead capture facilitated by earned media exposure.
  8. Conversion Rate: Calculate the percentage of leads from earned media that converted into customers or achieved the desired action. This helps understand the effectiveness of earned media in driving tangible business outcomes.
  9. Customer Lifetime Value (CLTV): Consider the lifetime value of customers acquired through earned media. Higher CLTV can justify the efforts and resources spent on generating earned media.
  10. Cost Savings: Estimate the cost savings achieved by not having to pay for the exposure. Compare the costs of equivalent paid advertising efforts to the earned media achieved, providing a direct financial value.

By tracking these metrics and analyzing them in the context of your overall marketing objectives, you can better understand the ROI of your earned media efforts and make informed decisions to optimize your strategy.

Step 3: Implementing the Calculation Process

The calculation process for Earned Media ROI isn’t as daunting as it may sound. It’s simply a matter of dividing the Total Earned Media Value by the Total Cost, then multiplying by 100 to get a percentage. But if you want to get really detailed and specific, to calculate ROI, you can use the following formula:

Earned Media ROI=(Value Generated by Earned Media−Cost of Generating Earned MediaCost of Generating Earned Media)×100Earned Media ROI=(Cost of Generating Earned MediaValue Generated by Earned Media−Cost of Generating Earned Media​)×100

Note that the ‘Value Generated by Earned Media’ can include both tangible results (like sales or leads) and intangible benefits (such as brand awareness and customer loyalty). The ‘Cost of Generating Earned Media’ encompasses the investment made in activities that led to the earned media, such as PR campaigns, content creation, and community management.

And voila! You’ve measured the ROI of your earned media activities. It’s a quick, effective tool to help guide your overall marketing strategy.

Just remember, calculating Earned Media ROI isn’t a one-and-done deal. It’s a continuous process that needs regular evaluation and adjustments.

By mastering these steps, you’ll be well on your way to understanding and making the most of your Earned Media ROI. Keep pushing forward with these insights, and watch as your digital marketing campaigns transform!

Tools and Techniques for Effective Earned Media ROI Calculation

  • Master the efficient way of quantifying results using advanced tools.
  • Discover top tools that can help achieve accurate calculations on ROI.
  • Understand why utilizing appropriate tools in earned media ROI calculation is a game-changer.

Importance of Using Tools for Earned Media ROI Calculation

As digital marketers, we’re always on the quest for data precision. Trusting gut feelings or carrying out manual calculations for something as crucial as the return on investment (ROI) of earned media just doesn’t cut it. Hence, the relevance of using specialized tools for an accurate earned media ROI calculation.

Why Introduce Tools?

Tools not only speed up the calculation process but ensure a more accurate analysis, providing a more comprehensive perspective for decision-making. Relying on software allows for real-time monitoring, enhancing the ability to react promptly to changes. This reduction in response time can significantly impact overall digital marketing performance in a competitive landscape.

Top Tools for Measuring Earned Media ROI

Let’s look at some top-notch tools that assist in determining earned media ROI, taking efficiency to a whole new level.

Google Analytics

Considered the gold standard in website analytics, Google Analytics provides extensive data on unseen traffic. This tool tracks how website visitors engage with a site’s content, as well as the touchpoints that led them there.

Hootsuite

Hootsuite, a popular social media management platform, has an array of analytical features. One essential feature is measuring how much traffic has been earned from different social media posts, vital in determining social media ROI.

HubSpot

HubSpot boasts advanced reporting capabilities that go beyond just tracking web traffic. This all-in-one inbound marketing software monitors everything, from email opens and clicks to lead conversion rates.

Now, equipped with an understanding of the necessity and top tool recommendations for accurate earned media ROI calculation, marketers can push forward, ready to reap the benefits.

The Impact of Earned Media on Marketing Strategy

  • Discover how earned media can influence marketing decisions
  • Understand the power and influence it holds on shaping marketing strategies

How Earned Media Influences Marketing Decisions

Earned media, such as customer reviews or word-of-mouth referrals, can play a significant role in shaping marketing strategies. Marketers establish credibility by leveraging these authentic voices, leading to more effective customer engagement.

One influential area of marketing that’s highly affected by earned media is product improvement. Brands often implement insights gathered from user-generated content into their product development process. Collected feedback not only improves the product but also fosters customer loyalty by letting them feel heard and appreciated.

Influencing Purchasing Decisions

Earned media can significantly affect a customer’s purchasing decisions. A study revealed that consumers are more likely to buy products supported by positive reviews and testimonials compared to those relying solely on paid advertising. Earned media, therefore, is an essential tool in influencing purchasing decisions and driving customer conversion.

Driving Brand Awareness and Reputation

Brand reputation is yet another critical area influenced by earned media. A single positive blog review or a viral social media post can magnify brand visibility exponentially, bringing significant attention to the brand. Thus, earned media can serve as a cost-effective way to boost brand awareness.

No matter how you cut it, earned media plays a paramount role in affecting marketing decisions. Leveraging it can lead to a higher rate of customer conversion, product improvement, and enhanced brand reputation. It’s evident that, in this digital era, earned media has set a new norm in shaping marketing strategies.

Here’s a table that showcases how earned media influences marketing decisions.

Aspect of Marketing Strategy Influence of Earned Media
Product Development Insights from user-generated content, like customer reviews or social media feedback, are used to improve products and services. This enhances customer satisfaction and loyalty as consumers feel their feedback is valued and acted upon.
Customer Engagement Authentic customer stories, testimonials, and reviews contribute to more genuine and effective engagement strategies. Brands leverage positive earned media to strengthen their relationships with existing customers and attract new ones.
Purchasing Decisions Consumers trust recommendations from peers, family, and influential reviews more than traditional advertising. Positive earned media like reviews and referrals significantly impact customers’ purchasing decisions, often more effectively than direct marketing efforts.
Brand Awareness Viral content, user recommendations, and mentions in popular media can rapidly increase brand visibility without the cost associated with paid advertising. Earned media often leads to organic brand discovery by new audiences.
Brand Reputation Positive mentions in social media, blogs, and other outlets enhance a brand’s reputation. Conversely, addressing negative feedback positively can also improve brand perception and trustworthiness.
SEO and Online Visibility Backlinks from earned media improve a website’s search engine ranking, making the brand more visible in organic search results. High-quality mentions increase traffic and improve SEO performance.
Market Research Analyzing earned media can provide valuable insights into market trends, customer needs, and brand perception, guiding strategic marketing decisions and helping to identify new opportunities.
how earned media influences marketing decisions

Including this table in your article will provide readers with a clear and concise overview of the significant impact that earned media can have on various aspects of a marketing strategy.

Understanding the Importance of Earned Media ROI

TL;DR:

  • Earned media ROI provides a tangible metric for assessing the success of marketing efforts
  • It is an integral measure for strategic planning and budget allocation
  • It aids in comprehending customer behavior and optimizing marketing strategies

Why Earned Media ROI is Crucial for Digital Marketers

Quantifying the impact of non-paid marketing channels is a pressing challenge faced by many digital marketers. Earned media ROI eases this task by attributing a value to word-of-mouth marketing, social buzz, and other forms of exposure originated from sources other than the company’s direct investment. By demonstrating the monetary value of these efforts, it makes the more ambiguous areas of marketing a bit clearer.

Earned media ROI is not just essential for grading past performances, but also crucial for planning future marketing campaigns. By comparing the ROI of different earned media efforts, marketers can identify what works and invest more time and resources to those areas, thereby optimizing their strategy in a cost-effective manner. It helps in making budget decisions, responsibility allocation, and setting realistic marketing goals to strive for.

Another indispensable benefit of tracking earned media ROI is the insights it provides into customer behaviors and their journey. It lays bare the paths and mechanisms behind a customer’s choice to engage with a brand. This knowledge improves inbound marketing techniques, creating more targeted content, and paving the way for striking marketing initiatives that resonate with the audience.

Understanding earned media ROI is like having a compass in the complex terrain of digital marketing. While the process of calculation may seem daunting at first, getting the hang of it gives digital marketers an edge in terms of strategizing and optimizing their outreach efforts.

Case Studies on Successful Earned Media ROI Calculation

Connect with real-life experiences on the journey to calculate earned media ROI accurately. These success stories provide actionable insights and methodologies to effectively optimize your digital marketing plans.

  • Learn from a company that has already mastered the calculation of ROI of their earned media.
  • Discover how a simple adjustment in strategy led to remarkable improvement in earned media ROI.

Case Study 1: Dove’s “The Truth About Beauty”

Dove’s research revealed only 2% of women considered themselves beautiful, sparking significant earned media through groundbreaking campaigns focusing on real beauty. The initiative’s transparency and relevance led to widespread media coverage and public discourse, improving Dove’s brand reputation and customer engagement.

Initial Challenges with Earned Media ROI: Dove struggled to quantify the ROI of their “Real Beauty” campaign due to diverse media metrics.

Strategy Shift and Implementation: Dove launched a research-based campaign revealing only 2% of women felt beautiful, integrating emotional appeal with data.

The Outcomes: The initiative generated widespread discussion, significantly increasing brand engagement and earned media value.

Case Study 2: Share a Coke Campaign

Coca-Cola personalized bottles with people’s names, sparking massive earned media. The campaign, leveraging personalization and nostalgia, resulted in high brand engagement and increased sales, showcasing the power of personalized marketing in driving brand loyalty and consumer interaction.

Initial Challenges with Earned Media ROI: Coca-Cola needed a fresh approach to boost engagement and measure earned media impact.

Strategy Shift and Implementation: Launched the “Share a Coke” campaign, personalizing bottles with names, enhancing consumer connection.

The Outcomes: Resulted in massive earned media, improved brand loyalty, and increased sales.

Achieving Success with Earned Media ROI

These case studies illustrate successful strategies and metrics in enhancing earned media ROI through authenticity and personalization. Their strategic approach bore fruit as they started seeing significant improvements in their earned media ROI. Their system not only offered comprehensive reports, but it also provided insights to shape future campaigns.

Nailing Digital Impact: Earned Media ROI

Determining earned media ROI enables marketers to measure the effectiveness of non-paid media attention. It’s your guide in gauging outreach efforts, evaluating brand reputation, and unlocking the true potential of your digital marketing efforts.

Now, remember the importance of establishing Key Performance Indicators (KPIs) that align with your business objective. When calculating earned media ROI, ensuring accurate media monitoring and measurement is paramount. Factor in metrics like impressions, social media engagements and increased website traffic.

Use this knowledge to drive your future marketing strategies. Consider diving deeper into advanced analyses for a clearer picture of your marketing reach. Are you making the best out of your earned media efforts? Could a minor tweak in your digital strategy offer a better yield?

In digital marketing, every ounce of knowledge is an asset. It’s not just about driving the best results – it’s about learning what makes those results happen. Could understanding your earned media ROI be the missing piece in your digital marketing puzzle? So, go ahead and take the next step, don’t let your marketing game be a guessing game anymore.

Your marketing prowess doesn’t end with understanding your earned media roi; it is just the beginning. Let’s keep the curiosity alive. Are you ready for the next level of digital marketing intelligence?

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About the Author

As the Founder of Penfriend, I love writing about marketing, sales, business building, and the behind-the-scenes of entrepreneurship. I use Penfriend daily to build and publish blogs that rank and drive organic traffic all over the internet. You can do it too - your first 3 articles are free.

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Jess Cook

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