TikTok
TikTok is a short-form video platform owned by ByteDance, known for its algorithmically-driven ‘For You’ feed that surfaces content to users based on behavioural signals rather than social-graph following patterns. TikTok has become one of the largest social platforms globally (over 1B monthly active users), with particular dominance among younger audiences. For marketers, TikTok is simultaneously a major opportunity (massive reach, strong engagement) and a challenge (fast-changing trends, ByteDance’s regulatory and ownership uncertainties through 2024–2026).
What distinguishes TikTok’s algorithm
Four structural differences from earlier social platforms:
Behavioural rather than social distribution. Users see content based on what they’ve watched, liked, and engaged with - not just what people they follow posted. Content can go from zero to millions of views without existing audience.
High discovery rate. Every scroll is content discovery. Users encounter creators they don’t follow much more often than on Instagram or Facebook.
Aggressive personalisation. The For You feed personalises fast - within dozens of interactions, it’s tuned to individual users.
Vertical short video dominance. 9:16 aspect ratio, under-60-second video default. Format shapes everything.
TikTok marketing approaches
Five primary uses:
Organic content by brand accounts. Brand produces content native to TikTok. Challenge: native tone differs from most other brand channels.
Creator partnerships. Brands work with TikTok creators who already have audiences. Creator-driven content often outperforms brand-produced.
Paid advertising. In-feed video ads, TopView, Brand Takeovers, Spark Ads (boosted organic content), Hashtag Challenges.
Hashtag challenges. Branded campaigns encouraging user participation. High-reach when they work; unpredictable.
TikTok Shop. In-app commerce. Growing fast in markets where available.
What works on TikTok
Five content patterns:
Authentic, native production. Content that looks TikTok-native outperforms polished commercial production. Phone cameras, handheld, lower-fi aesthetic.
Strong first 1–3 seconds. The hook is more important here than on any other platform. Users scroll past anything that doesn’t grab them.
Trend awareness. Sound trends, format trends, challenge trends. Native-speaking creators work with trends; brands trying to impose unrelated content struggle.
Educational micro-content. ‘3 things you didn’t know about X’ works well. Bite-sized education fits format.
Behind-the-scenes. Workshop footage, making-of content, casual glimpses. Feels native to the platform.
What doesn’t work
Four failure patterns:
TV-ad-style production. Polished commercial content gets skipped. TikTok rewards authenticity over production value.
Cross-posting without adaptation. Content designed for Instagram Reels sometimes works; content designed for YouTube or Facebook doesn’t.
Selling without entertaining. Pure promotional content underperforms. Entertainment first, sell second.
Ignoring sound. Most TikTok content uses sound - music, voiceover, ambient. Silent or poorly-audible content struggles.
TikTok for B2B
Three realities:
Smaller B2B audience than consumer. TikTok skews consumer; B2B presence is growing but still secondary.
Some B2B categories work. Dev tools, marketing software, design tools - categories where individual practitioners drive adoption - can work.
Enterprise B2B typically doesn’t. Enterprise buying committees aren’t on TikTok in professional capacity. Direct B2B-enterprise marketing rarely fits.
TikTok regulatory context
Three ongoing issues through 2026:
Ownership and national-security concerns. ByteDance’s Chinese ownership has prompted regulatory action in the US, EU, and other markets. The US PAFACA (Protecting Americans from Foreign Adversary-Controlled Applications Act) forced ongoing ownership and operational changes.
Content moderation pressure. TikTok faces scrutiny on misinformation, teen-safety issues, and content-moderation practices.
Ad-platform stability. Marketers investing in TikTok ads face some uncertainty about platform continuity in specific markets.
Most brands invest with these risks in mind rather than treating the platform as permanent infrastructure.
TikTok measurement
Four metrics that matter:
Views. Top-level reach measure.
Completion rate. Percentage of viewers who watch to end. Algorithm weights this heavily.
Engagement rate. Likes, comments, shares, saves per view.
Follower growth. For account-building, this matters; for one-off campaigns, less so.
Content programme implications
Three considerations for content teams adding TikTok:
Production capacity for video. TikTok requires sustained video production. Different skill set from written content.
Cross-format content planning. TikTok videos often connect to blog articles or other long-form content. Planning the cross-format story matters.
Creator relationships. Many successful B2B and consumer brands on TikTok work with creators rather than producing everything in-house.
Penfriend produces written content, not video. But TikTok videos often reference or expand on article content - and Penfriend-produced articles frequently serve as the ‘further reading’ link in bios or video descriptions. The relationship between TikTok video and long-form written content is complementary: videos drive awareness, articles capture and convert the interested audience.
Related terms
- Social Media - the category TikTok belongs to
- Social Media Marketing - the discipline
- Video Marketing - the adjacent discipline
- Influencer Marketing - a primary TikTok motion
- User-Generated Content (UGC) - the content form TikTok amplifies
